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Privacy Policy

TayzenAI (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal data when you use our website (https://www.tayzenai.com) and services. By using our website and services, you agree to the terms outlined in this policy.

1. Who We Are

TayzenAI is a digital marketing consultancy and AI-powered solutions provider based in the United Kingdom. We are the data controller for the purposes of the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

If you have any questions regarding this policy, you can contact us at:
Email: contact@tayzenai.com

2. What Data We Collect

We may collect and process different types of personal data depending on your interaction with us.

Information You Provide to Us

When you interact with TayzenAI, we may collect:

  • Contact details such as your name, email address, and phone number.

  • Account information, including your username and password, if applicable.

  • Payment information, such as billing details and transaction history, which are processed securely via third-party providers.

  • Any messages or enquiries you send through our contact forms, email, or support channels.

Information We Collect Automatically

When you visit our website, we may automatically collect:

  • Technical data such as your IP address, browser type, operating system, and referral source.

  • Website usage information, including pages visited, time spent on the site, and interactions recorded by analytics tools.

  • Cookie data used to track preferences and improve your experience on our website.

Information from Third-Party Sources

We may receive personal data from third-party services such as:

  • Payment processors, including Stripe and PayPal, which securely handle transactions.

  • Marketing and analytics providers, such as Google Analytics and Meta, which help us understand user behaviour.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To provide and manage our services, including digital marketing consultancy and AI-powered solutions.

  • To process payments and manage subscriptions securely.

  • To respond to enquiries and provide customer support.

  • To send marketing communications, where you have given consent.

  • To analyse website traffic and improve our services.

  • To comply with legal and regulatory obligations.

4. How We Share Your Data

TayzenAI does not sell or rent personal data to third parties. However, we may share your information in the following circumstances:

  • With service providers, such as payment processors, cloud hosting providers, and analytics services, to support our operations.

  • When required by law, regulatory authorities, or to protect our legal rights.

  • In the event of a business transfer, such as a merger, acquisition, or sale of assets, where personal data may be part of the transition.

5. Cookies and Tracking Technologies

We use cookies to enhance your browsing experience, track website performance, and personalise content. Cookies help us understand how visitors interact with our site and improve functionality.

You can manage or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.

6. Data Retention

We retain personal data only for as long as necessary for the purposes outlined in this policy or as required by law. The retention periods include:

  • Account information, which is retained while your account remains active.

  • Payment records, which are stored for compliance with tax and financial regulations, typically for six years.

  • Marketing data, which is retained until you withdraw consent or opt out of communications.

7. Data Security

We implement industry-standard security measures to protect your personal data. These include:

  • Encryption of data in transit and at rest.

  • Secure access controls to restrict unauthorised access to personal data.

While we take every precaution to secure your data, no system is completely immune to security risks. Users should also take care to protect their own information, such as using strong passwords.

8. Your Rights Under UK GDPR

Under UK data protection laws, you have the following rights:

  • The right to access a copy of the personal data we hold about you.

  • The right to request corrections to inaccurate or incomplete data.

  • The right to request deletion of personal data where applicable.

  • The right to restrict or object to certain types of data processing.

  • The right to request transfer of your data to another provider.

  • The right to withdraw consent for data processing where applicable.

If you wish to exercise any of these rights, please contact us at contact@tayzenai.com. We will respond within one month.

If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner’s Office (ICO):
Website: https://ico.org.uk/
Phone: 0303 123 1113

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy policies, and we encourage you to review them separately before providing any personal data.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Users will be notified of significant changes via email or a website notice. The last updated date will always be displayed at the top of this page.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
📧 Email: contact@tayzenai.com

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